Frequently Asked Questions
Below are some frequently asked questions from our customers.
Should you not find the answer to your inquiry, please feel free to contact us directly.
Where do you ship?
We deliver globally wherever international shipping is available.
What is the estimated delivery time of my package?
Once your selection is finalized and the items are ready for dispatch, you will receive a confirmation email including all shipping details and a tracking number.
All shipments are handled through reputable international courier services, such as Aramex, FedEx, or DHL, to ensure secure handling and efficient delivery.
What are the shipping charges?
Shipping costs vary depending on the size, weight, and destination of your package. Once your selection is finalized, we will provide you with a clear and detailed shipping quote.
No shipment is processed without your prior approval — we proceed only once all details have been reviewed and confirmed by you.
How can I be notified when my order is shipped?
You will receive a tracking number to monitor its progress.
What delivery alternatives are available to me?
Standard shipping is facilitated through Aramex, FedEx or DHL. If you have alternative preferences or if these carriers do not service your country, kindly contact us before finalizing your order.
Import taxes and duties
Import taxes and duties are not included in the final purchase price. For further clarification or assistance, please feel free to contact us.
Further inquiries
For additional inquiries or concerns, please reach out to us through our contact page. We are here to assist you and will be happy to help.